Privacy Policy

Delta Solar (“we,” “us,” or “our”) operates the website deltasolar.com and provides solar energy services to customers in Arkansas and surrounding states. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, use our services, or communicate with us.

By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number (including mobile phone number), and mailing address.
• Property and Project Information: Details about your property (including property address for solar inspections and roof-replacement coordination), energy usage, utility bills, existing solar equipment, and installation or service preferences provided during consultations, inspections, or assessments.
• Communication Records: Records of your communications with us, including phone calls, voicemail, email, text messages, and form submissions.
• Website Usage Data: Information automatically collected when you visit our website, such as IP address, browser type, pages visited, and referring URL.
• Cookies and Tracking Technologies: We use cookies and similar technologies to improve your website experience and analyze site traffic.

How We Collect Your Information

We collect information when you:

• Submit a contact form, quote request, or consultation request on our website
• Call us or communicate with us by phone, email, or text message
• Opt in to receive SMS or text message communications from us
• Visit our website (automatically collected usage data)
• Engage with us at events, trade shows, or in person

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide solar energy consultations
• Prepare custom solar assessments and project proposals
• Schedule and manage appointments
• Send appointment confirmations, reminders, and service updates via SMS, email, or phone
• Send promotional offers, seasonal updates, and information about solar incentives (only with your express consent)
• Improve our website, services, and customer experience
• Comply with legal and regulatory requirements

SMS / Text Messaging

If you opt in to receive text messages from Delta Solar, we may send you:

• Appointment confirmations and reminders
• Service updates and notifications
• Promotional messages about solar energy offers and incentives (only if you have provided express written consent to receive marketing messages)

Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us at (501) 683-8835.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

Calls and Call Recording

Inbound and outbound calls with Delta Solar may be answered by an automated assistant, routed to our team, or recorded and transcribed for quality, training, and service follow-up purposes. Arkansas is a one-party consent state. By continuing a call with Delta Solar, you consent to recording and transcription. Recordings and transcripts are retained only as long as needed for the purposes listed above.

Cookies and Analytics

We use Google Analytics 4 to measure website traffic, understand which pages are useful, and improve the site over time. Google Analytics collects information such as IP address, device type, and pages visited. Google may process this data as described in its privacy policy. You can opt out of Google Analytics tracking using the browser add-on.

Service Providers

We share limited personal information with trusted service providers who help us operate our business, including:

• Monday.com — customer relationship management; receives contact and service form submissions.
• Google (Firebase, Google Analytics, Google Cloud) — website hosting, site analytics, and backend infrastructure.
• Our SMS and call-handling provider — delivers text messages, answers or transcribes calls, and stores related records as described above.

These providers are contractually required to use your information only for the purposes we direct and to protect it with reasonable safeguards.

Information Sharing

We do not sell, trade, or rent your personal information. Beyond the service providers listed above, we share information only when required by law, to enforce our agreements, or to protect the rights, property, or safety of Delta Solar, our customers, or others.

How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the Internet or electronic storage is completely secure.

Information Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

You have the right to:

• Opt out of SMS communications at any time by replying STOP to any text message
• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information, subject to legal and contractual obligations
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us using the information below.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: